Last updated: February 22, 2026
At WebsiteToApp we want you to be completely satisfied with your purchase. This policy outlines the terms for refunds and cancellations for our app building services.
One-time plans (Basic) — full refund within 7 days of purchase if the app build has not been downloaded. If a build fails due to a platform issue (not user configuration), a full refund is issued. No refund after the build has been downloaded or once 7 days have passed.
Monthly plans (Pro, Business) — you may cancel at any time; cancellation takes effect at the end of the current billing period. There are no partial refunds for unused days in the current cycle. A full refund is available within 48 hours of first subscribing if no builds have been triggered.
Free plan — the Free plan has no charges, so no refunds apply.
Email [email protected] with the subject line "Refund Request", including your registered email address and order ID and a brief reason. We review requests within 2–3 business days.
Approved refunds are processed via Razorpay to the original payment method and typically appear within 5–7 business days. Bank processing times may vary and are outside our control.
You can cancel from your Dashboard. Access continues until the end of the current billing period, previously generated builds remain available for download after cancellation, and you can resubscribe at any time.
For refund-related queries: [email protected] (Stark Enterprises).
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